Meet the Concierge Desk staff

Portrait of Carl Munkwitz

Carl Munkwitz, Concierge Desk Manager

Having spent more than 20 years in the building products supply industry as a product and business development manager Carl brings a unique perspective to the Concierge Desk business. Experience in dealing with contractors in home repair, maintenance and remodeling is the essential ingredient Carl offers to Concierge Desk members. His expertise allows First Weber’s Concierge Desk to execute the preferred provider selection process by knowing what to look for in a good provider. As Manager of the Concierge Desk service, Carl is responsible for creating and managing the network of reliable service providers for our members. With an emphasis on exceptional customer service, our commitment is to continuously strive to be – “A Trusted Friend for Good Advice”.

611 N. Barker Rd., Brookfield, WI 53045

Office: 262-797-7100, Toll free: 800-727-5170

CONSUMER NOTICE (Concierge Desk services):

The service providers in First Weber’s Concierge program are all independent companies or contractors not affiliated with First Weber, unless otherwise identified. The participants pay a fee used to maintain the program and advertising, but to be included, each participant commits to providing quality work. First Weber receives no payment or referral fee. Please note that First Weber and its employees or agents may provide referrals to the service providers or vendors in the program, and may help with scheduling or other logistical matters, if requested, but it is you, the client or customer, who is responsible for selecting and contracting with any particular service provider or vendor with whom you may wish to work, and for ensuring that any given service provider or vendor you select is adequately qualified to perform the work or supply the product desired. FIRST WEBER, ITS EMPLOYEES AND ITS AGENTS DO NOT, AND CANNOT, GUARANTEE THE QUALIFICATIONS OF THE SERVICE PROVIDERS OR THE QUALITY OF THE SERVICE OR PRODUCT PROVIDED IN ANY GIVEN JOB OR PROJECT. Any problems or concerns should be communicated to and resolved directly with the service provider or vendor, but we would ask that you make use of our “Survey” and provide any feedback you may have to our Concierge program.